imaju88 Help Centre

imaju88 FAQ for Malaysian Players

This page compiles the most frequently asked questions by imaju88 players in Malaysia — covering account management, VIP and cashback programmes, how to play live casino, and the withdrawal process. Check the answers below before contacting our support.

Live Support
24/7 Bahasa Melayu
Licensing
International
Minimum Deposit
RM20 Only
22
FAQ Available
4
Topic Categories
<1 Jam
Withdrawal Time
5
VIP Levels Available

Easy Registration

The imaju88 account opening process is designed to be straightforward — fill in basic details, verify your phone number, and your account is ready to use in no time.

Account Security

imaju88 uses SSL encryption to protect player data. Passwords are stored securely and cannot be viewed by anyone.

Fast Deposits

Minimum deposit of RM20 via Touch 'n Go eWallet, DuitNow, FPX, Boost or cryptocurrency. Funds typically arrive instantly.

Active VIP Programme

Five VIP levels — from Bronze to Diamond — with weekly cashback based on gaming activity. The more you play, the higher your rewards.

HD Live Casino

imaju88 live casino tables operate around the clock with certified dealers. Play baccarat, roulette and sic bo directly from your mobile phone.

24/7 Support

The imaju88 support team is ready to assist via live chat and email in Bahasa Melayu and English, every day without interruption.

Category 1 of 4

Account Questions

Questions about registration, username, password and imaju88 account management.

Visit the imaju88 website and click the register button. Fill in your preferred username, password, active mobile number and email. Once your details are confirmed, your account is immediately active. Make sure you are 21 years old or above before registering, as imaju88 follows responsible gambling guidelines.

Your imaju88 username must be unique and must not contain special characters. Your password must be at least eight characters long, combining uppercase letters, lowercase letters and numbers. Avoid using personal information that is easy to guess, such as your date of birth, as your password.

You can reset your password directly on the imaju88 Login page by clicking the "Forgot password?" link. Enter your registered email or mobile number and follow the instructions sent to you. If you still have trouble, contact imaju88 live chat support, which operates 24/7.

No. imaju88 policy only allows one account per player. Multiple accounts may result in all related accounts being suspended and their balances frozen. If you cannot remember whether you have registered before, check your old emails or contact support for confirmation.

For security and compliance purposes, imaju88 may request an identity check for certain withdrawal requests. Prepare your MyKad or a valid identification document. This verification process protects your account from any unauthorised activity.

To close your account, contact imaju88 24/7 support via live chat or email at [email protected]. Make sure all balances are withdrawn first before submitting the closure request. If the closure is due to excessive gambling, our team will guide you to Responsible Gambling resources.
Category 2 of 4

VIP Rewards

Find out how the imaju88 VIP programme works, including weekly cashback and how to move up levels.

The imaju88 VIP Programme has 5 tiers: Bronze (weekly cashback up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%), Platinum (up to 1.2%) and Diamond (up to 1.5%). The higher your tier, the greater the cashback percentage you receive each week based on your gaming activity.

imaju88 weekly cashback is calculated based on your total net wager for that week and is credited automatically at the start of the following week. The cashback rate depends on your current VIP level — from 0.3% for Bronze up to 1.5% for Diamond. Cashback funds can be used directly for playing.

VIP levels are upgraded automatically once you reach sufficient gaming activity at imaju88. The system evaluates your loyalty and playing activity over time. There are no specific wagering requirements stated publicly — once you qualify, your VIP level will be updated and new rewards take effect immediately.

Yes. imaju88 VIP members at higher levels enjoy priority in the withdrawal process, access to exclusive promotions not available to general players, and more personalised support. The exact benefits for each level can be checked in the VIP section of your account profile.

imaju88 VIP levels are reviewed periodically. If your gaming activity drops significantly over a certain period, your VIP level may be adjusted. To keep your level, continue playing consistently and make use of the range of games available on the platform.
Category 3 of 4

Live Casino

Questions about the live casino experience at imaju88 — from how to play to guides on popular games.

imaju88 live casino uses real human dealers who run the games live from a professional studio. You see results happen in front of you through a high-quality live video stream, unlike slots which use a random number generator. This gives a more interactive and transparent experience.

Yes. The imaju88 live casino platform is fully optimised for mobile phones. The game interface adjusts to your screen size automatically. As long as your data connection is stable — whether via WiFi or 4G/5G — you can enjoy all live casino tables without needing to download any additional app.

Betting limits vary by table and game type. imaju88 offers tables with low limits suitable for new players as well as higher-limit tables for experienced players. The exact limits are shown on screen before you join a table — check those figures before placing your bets.

Baccarat is a card-comparing game between the "Player" and the "Banker". You bet on whichever side has a value closest to 9. Cards from 10 to K count as zero, while an Ace is worth 1. The game requires no special skill — it relies entirely on luck, making it a popular choice among imaju88 live casino players.

Yes. imaju88 operates under international licensing that requires compliance with game fairness standards. All live casino games are conducted physically in front of cameras, allowing you to observe every dealer action transparently. Third-party game providers also carry out regular audits to ensure game integrity.

Besides baccarat, imaju88 live casino offers roulette, blackjack and sic bo — all with live dealers from the studio. Each game has several table options with different atmospheres and betting limits. Explore the imaju88 Casino section to see all available options.
Category 4 of 4

How to Withdraw

A complete guide to the withdrawal process at imaju88 — minimums, processing times and how to resolve common issues.

The minimum withdrawal amount at imaju88 is RM50. This applies to all available withdrawal methods including Touch 'n Go eWallet, DuitNow, FPX, Boost, and cryptocurrency (USDT, BTC, ETH). Make sure your account balance is sufficient before submitting a withdrawal request.

Withdrawals at imaju88 are typically completed within less than 1 hour. This applies to all withdrawal methods offered. Make sure your bank account or e-wallet details are correct and up to date to avoid any delays in processing.

Yes, you can — but the wagering requirement must be met first. The imaju88 welcome bonus of 150% up to RM1,000 is subject to a wagering requirement of 25 times the bonus amount. For example, if you deposit RM100 and receive a bonus of RM150, you need to wager RM3,750 (RM150 × 25) before bonus winnings can be withdrawn.

If your withdrawal request has not been completed after 1 hour, it is most likely due to account information verification that is still incomplete, or an additional security review requirement. Please contact imaju88 24/7 support via live chat and include your withdrawal request reference number for a quick resolution.

Generally, imaju88 encourages withdrawals to the same method used for deposit for security and legal compliance purposes. This helps confirm that the transfer of funds takes place between accounts belonging to the same owner. If you need to use a different method, contact support for further guidance.

imaju88 does not publicly disclose a withdrawal fee schedule for each method. To find out whether any fees apply for your preferred method — Touch 'n Go eWallet, DuitNow, FPX, Boost or cryptocurrency — check the current information in the withdrawal section of your account or ask support directly before submitting a request.

Still Have Questions?

The imaju88 support team is available every day around the clock in Malay and English. Contact us via live chat or email and we will assist you promptly.

Live chat & email available 24/7  •  Minimum deposit RM20  •  Withdrawals in less than 1 hour  •  21+ only