Shared Responsibility

Responsible Gambling imaju88

imaju88 believes that casino games and sports betting should be a healthy entertainment activity — not a source of stress or financial problems. This page brings together all the information, self-control tools and support resources you need to play wisely.

Support 24/7 in Malay and English
Self-control tools available free
For players aged 21 and above
21+

Minimum Age Requirement

Gambling is only permitted for those aged 21 and above.

Always Remember

Gambling is for entertainment only. Set your limits before starting a session and stick to them.

imaju88's Commitment to Players

As a platform operating under international licensing, imaju88 sets clear standards to ensure every Malaysian player plays in a safe and controlled environment.

Mandatory Age Verification

All new accounts must go through an age verification process. Only players aged 21 and above are allowed to register and play at imaju88. Identity documents such as MyKad or passport will be checked.

Adjustable Deposit Limits

Players can set daily, weekly or monthly deposit limits through their account settings. These limits help you manage your playing budget so it stays within your personal financial means.

Playing Time Reminders

imaju88 provides periodic time reminders during active game sessions. These notifications help players stay aware of how much time has passed and encourage regular breaks.

Cooling-Off Option

If you feel you need a break, your account can be suspended temporarily — whether for a few days, weeks or months. During this period, logging in to the account is not permitted at all.

Full Self-Exclusion

Players who feel that gambling has been affecting their daily life can apply for full self-exclusion. The request is processed by the imaju88 support team and takes effect immediately.

Dedicated 24-Hour Support

The imaju88 support team is available via live chat and email at all times, in Malay and English. Any questions about responsible gambling can be raised at any time.

Recognise the Signs of a Gambling Problem

Gambling problems rarely appear suddenly. They usually develop gradually and often go unnoticed until they have a real impact on daily life. Review the list below — if you recognise several of these signs in yourself or someone close to you, it is time to seek help.

⚠ Early Action Is Better

Identifying a problem at an early stage makes recovery easier. Do not wait for the situation to get worse before taking action.

01

Using money set aside for basic needs — such as bills, rent or food — to gamble.

02

Continuing to gamble despite repeated losses, hoping to recover the money lost.

03

Hiding gambling activity from family members, friends or an employer.

04

Feeling anxious, irritable or unable to sleep when unable to gamble for a certain period of time.

05

Borrowing money or selling belongings to fund gambling.

06

Neglecting work, family or social responsibilities due to time spent gambling.

Self-Control Tools at imaju88

All of the following tools are available directly through your account. Contact the imaju88 support team via live chat if you need help activating them.

Deposit Limit

Set a maximum deposit amount per day, week or month. This limit will be enforced automatically once it is set.

Loss Limit

Define the maximum loss you are willing to absorb within a set period. Once the limit is reached, play will be paused temporarily.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, the system will prompt you to take a break.

Cooling-Off

Suspend your account for 24 hours up to 90 days. During this period, deposits and logins are not permitted.

Self-Exclusion

Close your account permanently or for a longer period. The imaju88 team will process this request promptly and confidentially.

Promotional Content Block

Choose to stop receiving bonus notifications, special offers or promotional emails that may trigger the urge to gamble.

Principles of Healthy Play

Responsible gambling means you maintain full control over your gaming activity. The following are practices imaju88 recommends to all Malaysian players:

  • Set a separate gaming budget that is apart from your daily living money before starting a session.
  • Treat money used for gambling as an entertainment expense — not an investment or a source of income.
  • Stop playing when your set limit has been reached, even if you are winning.
  • Do not gamble when you are feeling stressed, sad, angry or under the influence of alcohol.
  • Take regular breaks and do not let gambling take over time that should be spent with family and on work.
  • Review your betting history regularly to assess your own playing habits.
  • Talk openly with family members or friends about your gambling activity.

Protect Underage Individuals

imaju88 takes the responsibility of protecting minors very seriously. The minimum age is 21, and we encourage all account holders to take the following steps if they share a device with younger family members:

Device Security

Set a password on your device and do not share your imaju88 account login details with anyone. Log out after every session.

Parental Control Software

Consider using parental control software on shared devices to block access to gambling sites.

Report Misuse

If you suspect your account has been accessed by an underage individual, contact the imaju88 support team immediately via live chat or email.

Play Responsibly

Need Help or More Information?

The imaju88 support team is ready to assist you with any questions about account controls, self-exclusion or responsible gambling information — 24 hours a day, 7 days a week in Malay and English.

Responsible Gambling FAQ

Answers to the questions most frequently asked by imaju88 players about responsible gambling.

The minimum age to register and play at imaju88 is 21. This is a mandatory requirement that is fully enforced. All new accounts must go through an identity verification process, and any account found to belong to an underage individual will be closed immediately without notice.

You can set a deposit limit directly through your account settings after logging in. Choose a daily, weekly or monthly limit that suits your financial situation. Limits take effect immediately once set. To lower a limit, the change applies right away; to raise a limit, there is a waiting period as an added safeguard.

Once a self-exclusion request is accepted, your account will be closed and you will not be able to log in or make deposits. Any remaining balance will be returned to your original payment method. imaju88 will also stop all promotional communications to you. This process is handled with full confidentiality by our support team.

Yes, imaju88 offers a cooling-off option that lets you suspend your account for a period of your choice — from 24 hours up to 90 days. During this time, you will not be able to log in or make deposits, but your account remains active and your balance is preserved. This is different from self-exclusion, which closes your account completely.

Yes, imaju88 stores a complete history of all your transactions and bets, accessible through the account history section after logging in. Review these records regularly to understand your own playing habits and identify whether any adjustments are needed. This is one of the most practical ways to practise responsible gambling.

The imaju88 support team is available via live chat and email 24 hours a day, 7 days a week in Malay and English. You can contact us for information about self-control tools, the self-exclusion process or any concerns about gambling habits. Your conversations with our team are fully confidential.